Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Alibris Media 2
Feedback Rating:
Lifetime 1167 ratings
 
Feedback Rating Summary (last 12 months)
1 stars (2 ratings)
Positive Neutral Negative Total Ratings
80% 3% 17% 2
Recent Feedback
1 out of 5''canceled my order out of the blue.Not happy. ''
Date: 9/6/2013     ListingID: 279586730
1 out of 5''Rakuten.com & this merchant is a scam! I ordered a textbook ($57.48) & immediately after placing the order, they cancelled my order. I was told to reorder it at a higher price $104.86 bc the lower price was no longer available- then it was cancelled!''
Date: 9/6/2013     ListingID: 233168204
1 out of 5'' Order Placed: March 07, 2013 Order ID: 69742269 I still have not received my refund for this return''
Date: 5/23/2013     ListingID: 273814882
5 out of 5''Second book of this title ordered. It was in good shape.''
Date: 5/4/2013     ListingID: 188883888
4 out of 5''Overall service was decent and received the book I ordered. However, the book's condition wasn't as I hoped it would be based on description. Instead, there was noticeable marks of wear on the exterior and a some pages had notes written inside.''
Date: 4/8/2013     ListingID: 280813124
See all Feedback

Seller Description
Alibris, founded in 1998, is the premier online marketplace for independent sellers of new and used books, music, and movies, as well as rare and collectible titles. We connect people who love books, music, and movies to thousands of independent sellers around the world.

IMPORTANT! Special notes about shipping - please read:

1. We are unfortunately unable to provide tracking numbers on our shipments and apologize for any inconvenience this may cause.

2. The Shipping Times quoted below are time-in-transit only. Please add two additional business days to the times quoted below for us to receive your order from Rakuten.com Shopping and prepare your package for shipment.

Thank you. We appreciate your business!

Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Alibris guarantees the condition of every item you order will be as described on the Rakuten.com Shopping web site. If you're not satisfied that your item is as described, we will happily ensure that you receive a refund.

Using the return address on your packing slip, simply return your pu ...read more

Shipping Info

Shipping Fees

Ship method Book S&H Fee Movie or Music Item S&H Fee

Standard $3.99 $2.99
Expedited $6.99 $5.19


Shipping Times
When you order a marketplace item, sellers have two business days to package and ship your items. To calculate your delivery date, add the handling and packaging time to the shipper’s time in transit:

Ship method Seller handling and packaging + In transit with shipper =Total shipping time

Standard 2 business days after order is placed + 3 to 9 business days =5 to 11 business days
Expedited 2 business days after order is placed + 2 to 6 business days =4 to 8 business days
...read more
Tax Policy
California, Nevada, and North Carolina state residents are subject to sales tax.
Customer Service
Please email us: Buyorders4@alibris.com
Back to the listings page