Seller Summary
Shipping Info
Returns Policy
Customer Service

Feedback Rating:
Lifetime 15223 ratings
Feedback Rating Summary (last 12 months)
4.66 stars (3131 ratings)
Positive Neutral Negative Total Ratings
83% 3% 14% 3131
Recent Feedback
5 out of 5''Got the items much sooner than expected and at a great price.''
Date: 10/6/2015     ListingID: 437914512
4 out of 5''New Verizon phone in factory packing. I had to return it because Straight Talk said they couldn't activate it. Not the fault of AltaTac. They refunded my money in a reasonable amount of time. Compatibility info should have been on website.''
Date: 10/6/2015     ListingID: 441916818
2 out of 5''Ordered an item and after 6 days received a cancellation notice with no reason. I guess they oversold??''
Date: 10/6/2015     ListingID: 460641318
1 out of 5''I bought a phone and 4 days later I got an email saying my order was cancelled. No explanations. I was upset because I have been looking forward to getting the phone and also, there were other phone deals from other vandors which I passed on.''
Date: 10/6/2015     ListingID: 460641318
2 out of 5''Item was repackaged into plastic bags which were broken open and the batteries were loose in the box. Hard to tell if these batteries were used or not. If not why were they repackaged?? ''
Date: 10/6/2015     ListingID: 439677034
See all Feedback

Seller Description
Altatac: We proudly brand ourselves on fast shipping, low prices, outstanding customer service. We take joy in helping the people get the product they want and need at a great price!

Please feel free to contact us by email
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
• We offer a 45 day return policy on all items. (unless stated otherwise in the listing) • All returns must be in original condition and must include the original packaging and content in tact • Returns should be packed in proper packaging to avoid damage to the item or it original packaging. • more
Shipping Info
We take great care packaging every item to ensure safe shiping to you. Orders are typically shipped out within 1 business day after payment is confirmed and cleared. All of our packages are shipped UPS or USPS. We ship to APO, FPO and PO Boxes. Buyers having APO, FPO or PO Box addresses mu more
Tax Policy
Please note that a sales tax of 9.0% will be applied to all orders shipped within the state of California.
Customer Service
Tel: 1(323)402-6554
Email: Monday to Friday (08:00am -5:00pm PST)
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