Seller Summary
Shipping Info
Returns Policy
Customer Service

Feedback Rating:
Lifetime 352 ratings
Feedback Rating Summary (last 12 months)
4.79 stars (62 ratings)
Positive Neutral Negative Total Ratings
95% 3% 2% 62
Recent Feedback
5 out of 5''good seller,''
Date: 9/23/2015     ListingID: 129329194
5 out of 5''Arrived promptly and was as described. No problems at all. ''
Date: 9/1/2015     ListingID: 244437716
5 out of 5''Product arrived and was exactly as described. The only issue was that the USPS delivered it a day later than expected. Our son is enjoying the light set.''
Date: 5/18/2015     ListingID: 255172784
5 out of 5''Great product fast shipping''
Date: 4/27/2015     ListingID: 265809876
5 out of 5''Good quality lock, arrived quickly!!''
Date: 4/21/2015     ListingID: 253214750
See all Feedback

Seller Description
Ibera creates innovative equipment for recreational, commuting, and touring cyclists. Our products are designed and built to help riders enjoy cycling with more comfort, convenience, and some extra style. Ibera products are award winners: the PakRak Clip-on Luggage System won first prize in the Innobike 2008 design competition, PakRak Panniers were third in 2009, the Fine Tune Fully Adjustable Bottle Cage second in 2008, and the Coolhead Insulated Bottle was an Innobike 2007 runner up. Ibera products are available in 19 countries.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy

To be eligible for a refund or exchange, items must be returned in the same condition that they were received, and the return must be postmarked within 30 days of receiving the shipment.

Shipping and handling charges for returning the item are borne by the buyer.

-Items mu more
Shipping Info

We always ship items within one business day of the completed order.

Items ordered before 3pm Monday-Friday will be shipped the same day.

Shipping Times

Standard Shipping: 5 to 7 business days
Expedited Shipping: 1 to 3 business days

Estimated arrival more

Tax Policy
Illinois state residents are subject to sales tax.
Customer Service
Tel: 1(877)985-5888
Hours: M-F: 9-5

Mailing Address:
BikePak BV USA Enterprises 2931 Old Higgins Rd.
Elk Grove Village, IL 60007
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