BikePaks

Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

BikePaks
Feedback Rating:
Lifetime 287 ratings
 
Feedback Rating Summary (last 12 months)
4.83 stars (139 ratings)
Positive Neutral Negative Total Ratings
95% 3% 2% 139
Recent Feedback
4 out of 5''Product delivered on time and in good shape''
Date: 10/2/2014     ListingID: 253214750
5 out of 5''The price was good, the product was delivered quickly and it was exctly the product that I expected. Better than what I could have found a typical sporting goods store.''
Date: 10/2/2014     ListingID: 255384080
5 out of 5''The product was what was expected. It was received promptly.''
Date: 10/1/2014     ListingID: 255384074
5 out of 5''Delivered quickly and packaged very well.''
Date: 10/1/2014     ListingID: 244498757
5 out of 5''Item arrived quickly, and exactly as pictured and described.''
Date: 10/1/2014     ListingID: 255384074
See all Feedback

Seller Description
Ibera creates innovative equipment for recreational, commuting, and touring cyclists. Our products are designed and built to help riders enjoy cycling with more comfort, convenience, and some extra style. Ibera products are award winners: the PakRak Clip-on Luggage System won first prize in the Innobike 2008 design competition, PakRak Panniers were third in 2009, the Fine Tune Fully Adjustable Bottle Cage second in 2008, and the Coolhead Insulated Bottle was an Innobike 2007 runner up. Ibera products are available in 19 countries.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy

To be eligible for a refund or exchange, items must be returned in the same condition that they were received, and the return must be postmarked within 30 days of receiving the shipment.

Shipping and handling charges for returning the item are borne by the buyer.

-Items mu ...read more
Shipping Info

We always ship items within one business day of the completed order.

Items ordered before 3pm Monday-Friday will be shipped the same day.

Shipping Times

Standard Shipping: 5 to 7 business days
Expedited Shipping: 1 to 3 business days

Estimated arrival ...read more

Tax Policy
Illinois state residents are subject to sales tax.
Customer Service
Tel: 1(877)985-5888
Hours: M-F: 9-5
Email: catharine.kim@iberausa.com

Mailing Address:
BikePak BV USA Enterprises 2931 Old Higgins Rd.
Elk Grove Village, IL 60007
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