Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

TCPGlobal
Feedback Rating:
Lifetime 151 ratings
 
Feedback Rating Summary (last 12 months)
1.47 stars (17 ratings)
Positive Neutral Negative Total Ratings
62% 3% 36% 17
Recent Feedback
1 out of 5''Send incorrect quantity as described and pictured. When feedback was sent about the issue, they do not respond. Stay away.''
Date: 2/7/2014     ListingID: 279100207
1 out of 5''Seller misrepresented the item in the listing (stated 36 count but only sent 1) and does not respond to my emails. Awful seller and a scammer in my books.''
Date: 11/28/2013     ListingID: 279100207
3 out of 5''Item was not as described and a refund was sent after 2 emails and a phone call.''
Date: 11/27/2013     ListingID: 279100207
3 out of 5''What I ordered was not available. Issued credit.''
Date: 11/22/2013     ListingID: 308618683
1 out of 5''Deal was supposed to be for a box of 36 markers but they only sent one marker. They have completely ignored my emails. Complete rip-off.''
Date: 11/22/2013     ListingID: 279100207
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Seller Description
TCP Global - your gateway to a new world of arts, crafts, paint, and related products. TCP Global is the right choice for art supplies, offering products from the top brands including Sharpie®, Prismacolor® and Snazaroo™. TCP Global is based out of San Diego and often has same day order processing and fast shipping. We do operate multiple warehouses across the US.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Here's How to Return Your Item

Do not return paint via U.S. Mail. Paint must be shipped by a Hazmat Approved Shipper OR call us and make arrangements for pickup.

For Returning Orders (Damage, Wrong Item sent)

Returns@TCPGlobal.com The returns department phone numb ...read more
Shipping Info
FREE Standard Shipping and Handling within the contiguous 48 US states. Shipping is done with USPS or UPS. We reserve the right to choose best shipping method for your order. Most small items ship via USPS. Standard orders ship with 24/48 hours of payment being confirmed in our system. We ...read more
Tax Policy
California and South Carolina residents are subject to their respective state sales tax.
Customer Service
Tel: 1(858)909-2110
Hours:6:30AM to 5PM M-F and 7AM to 4PM Weekends
Email: sales@tcpglobal.com

Mailing Address:
6695 Rasha St.
San Diego, CA 92121
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