Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

SteadStores
Feedback Rating:
Lifetime 5 ratings
 
Feedback Rating Summary (last 12 months)
4.5 stars (2 ratings)
Positive Neutral Negative Total Ratings
100% 0% 0% 2
Recent Feedback
5 out of 5''The order came fast and in great condition''
Date: 11/11/2013     ListingID: 305952078
4 out of 5''There was a problem and the item wasn't delivered when promised. Customer service refunded all shipping charges and rushed the order after that. I would buy there again.''
Date: 11/7/2013     ListingID: 305951758
5 out of 5''Arrived early. This is not the top of the line product, but you get what you pay for. I have used it twice. It is quiet and you don't run out of hot water. My three dogs are not overly fond of it they would rather smell like horse manuer.''
Date: 3/17/2012     ListingID: 194740914
5 out of 5''fast shipping. as ordered.''
Date: 3/14/2012     ListingID: 126923715
4 out of 5''Item arrived in a timely manner. Box was way oversized. Item arrived with a bent frame leading me to think I was sent a damaged item without being checked. Box should not have the word 'EMPTY' written on it in huge letters. Pkg was almost not left.''
Date: 5/30/2011     ListingID: 135348292

Seller Description
Welcome to SteadStores where we encourage you to look around and Find Your ‘Stead! We appreciate you taking the time to stop by and learn a bit more about our company. Formed back in 2005, we strive to be the premier source for all sustainability needs. Our focus is to provide you with real life sustainability options for a variety of industries. We seek out and stock our inventory with products manufactured by companies that abide by our same outstanding standards. We are committed to giving our customers excellent service. Building strong and lasting customer relationships is extremely important to us. We make it a priority to meet your needs because our customers are the foundation of our company. Note that orders placed through Buy/Rakuten will qualify for our Points Program at SteadStores however you will need to contact us toll free at 866-536-6517. Please feel free to look around and do not hesitate to contact us at anytime. We appreciate your business and officially invite you to Find Your Stead at Steadstores and learn about our individual stores.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
100% 30 day satisfaction guaranteed. If there is nothing wrong with the item, the buyer will pay for return shipping. If there is an issue with an item, SteadStores will send a replacement. If the item was used and there is nothing wrong with it, there may be a 10% restocking fee. Orders on Raku ...read more
Shipping Info
Continental US physical addresses: FedEx Home Delivery (1-6 day service) Continental US PO Boxes, Alaska, Hawaii: USPS Priority Mail International: USPS Priority Mail International
Tax Policy
South Carolina state residents are subject to 7% sales tax.
Customer Service
Tel: 1(866)536.6517
Hours: Monday-Sunday 8AM-8PM EST
Email: info@steadstores.com

Mailing Address:
PO Box 1169
Ladson, SC 29456
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