Seller Summary
Shipping Info
Returns Policy
Customer Service

Factory Direct Wholesale
Feedback Rating:
Lifetime 4184 ratings
Feedback Rating Summary (last 12 months)
4.34 stars (1446 ratings)
Positive Neutral Negative Total Ratings
79% 4% 16% 1446
Recent Feedback
5 out of 5''I was surprised by how fast we got this - and it's working well for the purpose we ordered it for . . . ''
Date: 10/6/2015     ListingID: 335175929
2 out of 5''ordered two sets of BC-B03-Red chairs. Two arrived defective. Contacted the company by phone (left a message) and sent an email. Asked Rakuten to contact them as well. Its been 2 weeks and have not heard back from them on this issue.''
Date: 10/6/2015     ListingID: 319567584
5 out of 5''Shipped fine''
Date: 10/5/2015     ListingID: 308492373
5 out of 5''The seller had this item for a fair price and shipped it very quickly. Well done.''
Date: 10/5/2015     ListingID: 429892701
2 out of 5''I requested my order for four chairs be canceled. Chairs of dubious quality. Company sent the chairs,even after I requested the order be canceled. Now the company will not send an RMA number and cover shipping. Disappointed with the service''
Date: 10/5/2015     ListingID: 295735588
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Seller Description
Factory Direct Wholesale: Why pay for retail when you can buy directly from wholesaler, we buy truck load directly from the manufacture and sell directly to you, no middleman involved, We do wholesale too. We want your business and we want you to be happy with our products and our service. You can shop here with confidence! Everything is shipping out directly from our warehouse.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
45 days to return, Buyer pays return shipping. Refund, Returns and Cancellation Policies: It is buyer's responsibility to ship the item back in the original condition at buyer's cost, under no circumstance will we pay the shipping back.

Items Damaged In-Transit and/or Factory Defect more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this more
Tax Policy
Georgia state residents are subject to sales tax.
Customer Service
Tel: 1(770)242-9511
Hours: 9AM to 5PM week days
Email: or

Mailing Address:
2855 N Berkeley Lake RD

Duluth, GA 30096
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