Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Zoogster Costumes
Feedback Rating:
Lifetime 103 ratings
 
Feedback Rating Summary (last 12 months)
3.25 stars (4 ratings)
Positive Neutral Negative Total Ratings
82% 7% 12% 4
Recent Feedback
1 out of 5''This sell cancelled the order as they didn't have the merchandise. They did nothing to rectify the situation. ''
Date: 12/16/2013     ListingID: 286268689
5 out of 5''so fast!''
Date: 11/7/2013     ListingID: 212568920
5 out of 5''is an excellent product, very good finishes and material, is the best buy for the holidays halloween.''
Date: 10/22/2013     ListingID: 159001660
2 out of 5''Merchant does not respond to repeated inquiries about a missing portion of the item I purchased. They have good prices, but I think I'll look elsewhere if they can't respond to their customers who a problem with an order.''
Date: 10/18/2013     ListingID: 159000759
5 out of 5''Excellent product will buy again from seller''
Date: 8/14/2013     ListingID: 150637345
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Seller Description
Zoogster Costumes: Online retailer of costumes and lingerie.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
If an item is defective upon receipt, we will gladly exchange it for the same costume at no charge when notified within 2 business days of receipt. If a costume does not fit, or you simply do not like the costume, we will exchange it for any item on our site when notified within 2 business days of r ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
Georgia state residents are subject to sales tax.
Customer Service
Tel: 1(800)878-4764
Hours: 9-6, M-F
Email: customerservice@smisales.com

Mailing Address:
P.O. Box 2730
Alpharetta, GA 30023
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