Seller Summary
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Shipping Info
Returns Policy
Customer Service

HobbySoup
Feedback Rating:
Lifetime 148 ratings
 
Feedback Rating Summary (last 12 months)
4.58 stars (45 ratings)
Positive Neutral Negative Total Ratings
93% 1% 6% 45
Recent Feedback
1 out of 5''Not ship on time as listed 1 day. Bad experience Expect money to return''
Date: 9/16/2014     ListingID: 159748483
5 out of 5''I had an excellent experience shopping for this vendor's product!''
Date: 9/16/2014     ListingID: 226934935
5 out of 5''Item received fairly quick and as promised. Box was a little bit damaged. Item still functional.''
Date: 9/10/2014     ListingID: 338680169
1 out of 5''My order was cancelled without any explanation. ''
Date: 9/3/2014     ListingID: 134463183
5 out of 5''Fast shipping. Product shipped as described!''
Date: 9/1/2014     ListingID: 354514016
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Seller Description
At HobbySoup we are dedicated toward the delivery of the highest level of online customer service. We want to exceed your expectations by offering new, high quality products at affordable prices, and sending tracking information with every package that leaves our facility. When you buy from HobbySoup, we want you to feel like you were face to face with us in a store. Please contact us with any questions at hobbysoup09@gmail.com or (402) 417-4880. Our normal business hours are Monday through Friday, 8:00am to 5:00pm (CST). Because we are a family oriented business, we are closed for the following holidays: New Year's Day, Memorial Day, U.S. Independence Day, Labor Day, Thanksgiving, the Friday after Thanksgiving, and Christmas. Thanks for shopping with HobbySoup!
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Please contact us before leaving neutral or negative feedback. We want you to be fully satisfied with every item that you purchase from HobbySoup. We will gladly accept your return or exchange of unopened merchandise, in resellable condition, within thirty (30) days of the original delivery date. Du ...read more
Shipping Info
All orders are shipped via FedEx or USPS with tracking information. However, we can only ship orders to P.O. Boxes using USPS. Please note the following information regarding shipping rates of your order from HobbySoup: Free standard shipping to the continental U.S. Weight based shipping to ...read more
Tax Policy
Nebraska, South Dakota, Arizona, and Kansas state residents are subject to sales tax.
Customer Service
Tel: 1(402)417-4880
Hours: M-F 8-5 (CST)
Email: hobbysoup09@gmail.com

Mailing Address:
HobbySoup
1233 Libra Dr.
Lincoln, NE 68512
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