Seller Summary
Shipping Info
Returns Policy
Customer Service

Feedback Rating:
Lifetime 162 ratings
Feedback Rating Summary (last 12 months)
4.46 stars (13 ratings)
Positive Neutral Negative Total Ratings
93% 1% 7% 13
Recent Feedback
5 out of 5''shipping's fast but price was too high.''
Date: 7/28/2015     ListingID: 431543487
1 out of 5''Really lame that you couldn't fulfill my order. I will not shop with you again and I will let other people know not to''
Date: 6/15/2015     ListingID: 168215447
2 out of 5''The pro speed is good with its continuous spin, but I haven't been able to retract the yo yo back to my hand''
Date: 3/19/2015     ListingID: 347133065
5 out of 5''Great Merchant.''
Date: 3/5/2015     ListingID: 394163110
Date: 1/13/2015     ListingID: 369871900
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Seller Description
At HobbySoup we are dedicated toward the delivery of the highest level of online customer service. We want to exceed your expectations by offering new, high quality products at affordable prices, and sending tracking information with every package that leaves our facility. When you buy from HobbySoup, we want you to feel like you were face to face with us in a store. Please contact us with any questions at or (402) 417-4880. Our normal business hours are Monday through Friday, 8:00am to 5:00pm (CST). Because we are a family oriented business, we are closed for the following holidays: New Year's Day, Memorial Day, U.S. Independence Day, Labor Day, Thanksgiving, the Friday after Thanksgiving, and Christmas. Thanks for shopping with HobbySoup!
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
Please contact us before leaving neutral or negative feedback. We want you to be fully satisfied with every item that you purchase from HobbySoup. We will gladly accept your return or exchange of unopened merchandise, in resellable condition, within thirty (30) days of the original delivery date. Du more
Shipping Info
All orders are shipped via FedEx or USPS with tracking information. However, we can only ship orders to P.O. Boxes using USPS. Please note the following information regarding shipping rates of your order from HobbySoup: Free standard shipping to the continental U.S. Weight based shipping to more
Tax Policy
Nebraska, South Dakota, Arizona, and Kansas state residents are subject to sales tax.
Customer Service
Tel: 1(402)417-4880
Hours: M-F 8-5 (CST)

Mailing Address:
1233 Libra Dr.
Lincoln, NE 68512
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