Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

JLM Security Products
Feedback Rating:
Lifetime 2 ratings
 
Feedback Rating Summary (last 12 months)
5 stars (1 ratings)
Positive Neutral Negative Total Ratings
100% 0% 0% 1
Recent Feedback
5 out of 5''Vendor was prompt in mailing out the item and offered to give a full refund because I changed my mind about the item.''
Date: 12/20/2011     ListingID: 129258781
5 out of 5''arrived quickly, will purchase from them again.''
Date: 6/3/2011     ListingID: 137863443

Seller Description
JLM Security Products (a division of JLM Merchandise) was founded by Jeff Monson in 2002. Jeff isn't just some guy with a business degree - he's a retired United States military veteran with personal and unit awards from campaigns including Operation Desert Storm, Operation Iraqi Freedom, and Operation Enduring Freedom, and has REAL LIFE security and surveillance experience. JLM started in San Diego, CA and relocated to the Gulf Coast in 2006. As a worldwide provider of premier and innovative surveillance, security, and safety products in the consumer and professional-grade electronics industry, we are passionate about helping people solve their problems - particularly when the safety and security of children and elderly persons is involved - in the most professional, friendly, expeditious, and cost-effective manner possible. We have been exceeding the expectations of our customers for over 10 years. In addition to the countless military, government and law enforcement agencies that we supply across the nation and abroad, we also cater to private companies, investigative professionals and individuals alike. Some of our more notable customers include Viacom, Paramount Pictures, MTV, NBC News, and CBS News. What ever happened to customer service? What ever happened to personalized service? We are bringing it back in a big way! Not only do we pride ourselves in our world class customer service, we make it our mission to deliver the best possible shopping experience to you and all of our customers. That means that from the moment you enter our store to the moment your order is delivered to your door and beyond - we are dedicated to your satisfaction. Don't take our word for it! Take a look at what our customers have to say! Our experts are standing by. When you call us, you will actually talk to a person! When you email us, you will actually get a response - also from a person! We are available by email and text messaging 24/7 and by phone and IM during normal business hours. Feel free to email or Skype Us or give us a call at (888) 483-3377. We'll ALWAYS get back to you - and you won't wait 24 or 48 hours for a response. We usually respond within minutes, or, if during off-business hours, by the next morning.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
For your convenience and peace of mind, all products are backed by our 90 day protection plan and their respective manufacturer warranties. Refer to included documentation for warranty duration. Unopened/unused items may be returned within 14 days of purchase date and are subject to a restocking fee ...read more
Shipping Info
We use FedEx, UPS, and USPS at our discretion or per customer preference. Orders are usually shipped same day or next business day (for orders placed later in the day or for items that are built to order). Tracking number will be provided within 24-48 hours of shipment.
Tax Policy
Mississippi state residents are subject to 7% sales tax.
Customer Service
Tel: 1(888)483-3377
Hours:Monday-Friday 9AM-6PM (except holidays)
Email: support@jlmmerchandise.com

Mailing Address:
JLM Merchandise
11110 US Highway 49
Box 10677
Gulfport, MS 39505-0677
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