Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Navyblu
Feedback Rating:
Lifetime 4 ratings
 
Feedback Rating Summary (last 12 months)
1 stars (2 ratings)
Positive Neutral Negative Total Ratings
0% 0% 100% 2
Recent Feedback
1 out of 5''cancelled order out of nowhere, with no notification. credit card was frauded at this time, coincidence?''
Date: 1/30/2013     ListingID: 213671893
1 out of 5''placed an order 1/15...didn't find out until 1/30 that they couldn't ship and they cancelled the order. Terrible customer service''
Date: 1/30/2013     ListingID: 213856383
1 out of 5''The worst. Do not update their inventory and sell products that are out of stock. ''
Date: 9/13/2012     ListingID: 235619437
1 out of 5''I am not happy at all with this merchant. The item I ordered was not delivered. Instead another item (Item number not even close) was delivered. Now I had to pay for return shipping and I still don't have what I ordered, which is now is out of stock''
Date: 8/23/2012     ListingID: 230022409

Seller Description
The NavyBlu mission is simple, providing you with the best buying experience on the internet. We want you to feel at ease with your purchase, and know that NavyBlu is focused on serving your needs. We are available 9am to 5pm and are here to help you in all areas of your experience. As consumers we are all eager and anxious to get our new products, which is why our fulfillment centers are strategically located to improve our delivery speed to all points in the USA. Your happiness is our goal and NavyBlu will work tirelessly to make that happen.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
You may return new, unopened items sold within 30 days of delivery for a full refund. Items should be returned in their original product packaging. We'll also pay the return shipping costs if the return is a result of our error.
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Customer Service
Email: customerservice@navyblu.com
Hours: 9am–5pm EST

Mailing Address:
17830 Englewood Drive
Suite 19
Middleburg Hts, OH 44130
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