Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Retail Ace
Feedback Rating:
Lifetime 21 ratings
 
Feedback Rating Summary (last 12 months)
4.5 stars (6 ratings)
Positive Neutral Negative Total Ratings
76% 0% 24% 6
Recent Feedback
5 out of 5''Delivered product on time as advertised. I would recommend them for other products, too.''
Date: 4/15/2014     ListingID: 195247629
5 out of 5''Excellent service!! technician stepped me through process of resetting the level of my electric projector screen at a time convenient for me. Very friendly and helpful. Thanks''
Date: 3/26/2014     ListingID: 81979638
5 out of 5''shipped fast and received sealed inbox. Thank you''
Date: 1/3/2014     ListingID: 195247629
5 out of 5''I like it''
Date: 12/13/2013     ListingID: 106406488
2 out of 5''I've attempted to contact RetailAce at the info they provided and what rakuten.com provided (oddly different emails) as I wanted to return the item. RetailAce has simply not returned my emails at all and now I'm stuck with a projector I don't want.''
Date: 12/3/2013     ListingID: 264768640
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Seller Description
Retail Ace offers high end products at affordable prices. We specialize in consumer electronics with the latest in LED projectors, projector screens, LED TVs and accessories. We are committed to providing our customers with innovative new products along with exceptional customer service. Our staff strives for 100% customer satisfaction by providing each and every customer with a hassle free transaction, great prices and top-notch customer support.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
We offer a 45 day full money back guarantee on all rakuten.com orders. Please note any refund request email must be sent within 45 days of the product being received. You can email us at buy_support@retailace.com. In the rare event your item arrives with shipping damage or is defective we'll take c ...read more
Shipping Info
99.7% of our products ship within 24 hours. *Please note we cannot ship on Saturday or Sunday.
Tax Policy
All orders are tax free! *Note this excludes orders shipped to a Michigan address
Customer Service
If you have any questions about our products or order related issues, please email us at buy_support@retailace.com. We usually follow up on all inquiries within 24 hours (Monday - Friday).
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