Seller Summary
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Shipping Info
Returns Policy
Customer Service

AirnWater
Feedback Rating:
Lifetime 98 ratings
 
Feedback Rating Summary (last 12 months)
4.71 stars (14 ratings)
Positive Neutral Negative Total Ratings
79% 4% 17% 14
Recent Feedback
5 out of 5''Excellent shipping...came FEDEX with no damage.''
Date: 9/15/2014     ListingID: 338286311
5 out of 5''Very quick shipment and the item was packed well.''
Date: 9/10/2014     ListingID: 340912867
5 out of 5''Prompt delivery and nice product. Exactly as expected.''
Date: 8/25/2014     ListingID: 339136065
5 out of 5''great item, fast shipping. Item was clean, well packaged and works PERFECTLY!!!''
Date: 8/17/2014     ListingID: 338540434
5 out of 5''Product can in original package undamaged''
Date: 8/12/2014     ListingID: 338286611
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Seller Description
Why Should You Buy from Air and Water Instead of Our Competitors?

With Air and Water, our customers can expect not just quality air conditioning and heating products, but outstanding, personalized customer care. Our goal is to provide the best products for creating the most comfortable and enjoyable environment for your home or office space. In addition to our heating and cooling products, we offer a range of items for dehumidification, air purification, water purification, and other hard-to-find home goods.

Our team of knowledgeable Product Specialists is eager to assist you with any questions you may have, whether you are purchasing for the first time or are a returning customer. Your satisfaction is our number one priority! Buy with Air and Water today and see why we are the best in the industry!

Still not convinced? Here are eight more reasons to buy with us:

1. Superior Customer Service - Air and Water is committed to your satisfaction. In the event that you are not completely satisfied with your purchase, our Customer Service Team is here to work with you to find a positive resolution. Our phone lines are open Monday through Friday, 7:00am to 4:30pm PST. You may also submit questions to sales@air-n-water.com and your inquiry will be answered within 2 business days!

2. Up-to-Date Information - We keep you "in the loop" every step of the way. You will receive updated information confirming when the order has been charged and shipped. You will also receive the tracking information after the item has left our warehouse.

3. Customer-Friendly Returns Policy - If you are not 100% happy with your purchase, we offer a 30 day, money-back guarantee. In addition, all of our products are covered by a one-year, manufacturer's warranty.

4. Competitive Pricing - Air and Water strives to offer the lowest possible pricing on all of our items, but in the event that you find an established retail competitor with a lower verifiable price, we invite you to call us, and we will match their price.

5. Free FedEx Ground Shipping - So that you can get the best product without worrying about expensive shipping costs, we offer free ground shipping on many of our products.

6. Unique Product Selection - We know that customers want new and exciting products. Because of this, Air and Water carries a huge selection of unique products from the industry's finest manufacturers such as Amcor, Sunpentown, and Soleus.

7. Rating System - Air and Water invites and encourages customers to rate their service and evaluate the quality of our products on Buy.com so that we may improve our services and provide immediate individualized attention.

8. Trusted with Top Comparison Shopping Sites - Air & Water is a trusted store with many online comparison shop sites including NexTag.com, Shopping.com, and Bizrate.com.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
At Air & Water we offer a money back guarantee on all products and a no hassle returns process. If you are not entirely satisfied with your purchase, simply return it within 30 days from the original date of purchase. No questions asked! We offer free shipping on all purchases under 80 lbs - that's ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
California state residents are subject to sales tax.
Customer Service
Tel: 1(800)734-0405
Hours: Monday – Friday 7:00AM – 4:30PM (PST)

Mailing Address:
1100 S. Linwood Avenue
Building B
Santa Ana, CA 92705
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