Seller Summary
Shipping Info
Returns Policy
Customer Service

Feedback Rating:
Lifetime 39 ratings
Feedback Rating Summary (last 12 months)
4.5 stars (2 ratings)
Positive Neutral Negative Total Ratings
90% 3% 8% 2
Recent Feedback
5 out of 5''Found what we needed and got it at a good price. Shipping was done quickly as we needed it to get a printer back up and running.''
Date: 2/10/2015     ListingID: 339697451
4 out of 5''quick shipping''
Date: 10/28/2014     ListingID: 126381853
5 out of 5''Excellent pricing on an unusual zif drive. Others sold used at higher pricing. Fast delivery and well packaged. Very satisfied.''
Date: 8/26/2014     ListingID: 83963106
5 out of 5''Extremely well packed and quick shipment.''
Date: 7/8/2014     ListingID: 278729843
1 out of 5''I ordered a brand new HP LaserJet CM2320nf Multifunction Color Laser Printer, yet what I received is refurbished(used) HP LaserJet CM2320fxi MFP instead. I need some explanation on your shipment. ''
Date: 6/25/2014     ListingID: 330644052
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Seller Description
Established in 1989, Santech Network Solutions and its web direct marking SantechUSA are privately held companies. Our management share over 40 years of experience in IT support and consumer goods direct marketing. From its modest beginnings SantechUSA has become an IT market palace and an Internet leader in low cost computer systems and parts. Our reputation has grown quickly as customers demanded lower prices, faster service and higher quality in this new marketplace. Our mission is to meet consumer demand in a demanding world. Our vision is to engender and satisfy the loyal customer who know exactly what they want, when they want it and how they like it. Our vision includes special attention to customer service and making sure each and every customer is treated royally -- completely taken care of to his or her satisfaction.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
General Return Policy: Please contact us prior to returning any item. You may return all items within 45 days of delivery for a refund. Items should be returned in their original packaging. In the event that an item arrives damaged or DOA due to inadequate shipping procedure, we will accept r more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this more
Tax Policy
California state residents are subject to sales tax.
Customer Service
Tel: 1(888)923-1000
Hours: 9:00 am- 6:00 pm PST

Mailing Address:
VAN NUYS, CA 91411
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