Seller Summary
Shipping Info
Returns Policy
Customer Service

Buckeye Tool Supply
Feedback Rating:
Lifetime 243 ratings
Feedback Rating Summary (last 12 months)
3.68 stars (84 ratings)
Positive Neutral Negative Total Ratings
74% 4% 22% 84
Recent Feedback
1 out of 5''The vender will not answer my emails and will not answer the phone to resolve my problems. No communication means out of business. Stay away from this vender! I have received communications from Rakuten ONLY. Seems they do not know what to do.''
Date: 9/8/2014     ListingID: 264361115
1 out of 5''Did not receive my order. I emailed the seller and my email was returned stating the email address ( was invalid. Do not do business with this vendor''
Date: 8/14/2014     ListingID: 338816477
5 out of 5''Great experience. Great product, great price, fast shipping.''
Date: 8/10/2014     ListingID: 301723338
5 out of 5''Received the part in a timely manner and the website made part selection and ordering very easy.''
Date: 8/2/2014     ListingID: 340433030
1 out of 5''You sent me the wrong product. You sent me the orange caps for the Manufacturer: Black & Decker Mfg Part#: SF-080-10PK I ordered 10 spool refills. Please advise what I need to do to get my spools ASAP.''
Date: 8/1/2014     ListingID: 333996574
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Seller Description
Buckeye Tool Supply: We are Authorized Distributors, our products carry full manufacturers warranties!! (Applicable to all NEW items). Certain items will be shipped direct from the manufacturer. Please allow an additional 5 business days for processing, and product description will clearly state. If you are interested in specific order, please send request along email address, and we will send a quote(s. We want your purchase to be worry free, so feel free to contact us with any questions, issues, or concerns. We will respond within 24 hours. We reserve the right to cancel / refund any purchases that do not comply to our policies.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
We have a 45 day No Questions Asked return policy. Buyer is responsible for return shipping. After 30 days, please contact the respective manufacturer(s). Contact us beforehand to make arrangements. Refund will be cash back, identical item (if available, of comparable item (with buyer’s approval). R more
Shipping Info
All shipments are processed within 48 hours of payment. We ship Monday through Friday 9am to 5pm, Eastern standard time. We use USPS,UPS, and FedEx shipping services (at our discretion). Please allow an additional 5 business for delivery on items shipped directly from our Manufacturer(s).
Tax Policy
Ohio state residents are subject to sales tax.
Customer Service
Email: Tel: 440-942-8070
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