AXONUS

Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

AXONUS
Feedback Rating:
Lifetime 39 ratings
 
Feedback Rating Summary (last 12 months)
4.35 stars (31 ratings)
Positive Neutral Negative Total Ratings
85% 3% 13% 31
Recent Feedback
5 out of 5''I ordered a 20 gallon long fish tank and I can't 5 star it enough. The quality is so much better than I ever would have expected and it was packaged extremely well..the shipping was also super fast!! Thank you so much for a perfect transaction!''
Date: 9/23/2014     ListingID: 307088350
5 out of 5''Product was delivered on time and in good shape. Thanks!''
Date: 8/7/2014     ListingID: 309649770
5 out of 5''Sent product quickly. However they sent me the wrong tracking number so I wrote three e-mails saying Fed-ex did not have that tracking number, then suddenly I received the package with a different tracking number. Good service but for this glitch.''
Date: 8/5/2014     ListingID: 287129644
5 out of 5''Quick and accurate. ''
Date: 7/29/2014     ListingID: 342677482
5 out of 5''prompt shipping and good price''
Date: 7/21/2014     ListingID: 292641284
See all Feedback

Seller Description
CusCus is our own brand name for which we have our independent manufacturing facilities. We have very talented designers to bring out the best combination of quality and style. Our wisdom in providing customers with the best outdoor gear and equipment for their outdoor experience keeps our service as a much recommended one. An important side of our service is how we emphasize in getting our customers the best online prices because they come directly from the manufactures.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Has my customer's order been shipped?
All orders are recorded and tracked online. The customer will usually receive a tracking email from us once it is available.

I ordered the wrong item, and wants to exchange/return it. What do I do?
For a more prompt exchange/r ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
New York state residents are subject to sales tax.
Customer Service
Tel: 1(718)312-8868
Hours: All your requirements will be solved within 1 to 2 business days.
Email: cs@shopcuscus.com
Back to the listings page