Seller Summary
Shipping Info
Returns Policy
Customer Service

Feedback Rating:
Lifetime 68 ratings
Feedback Rating Summary (last 12 months)
3.62 stars (29 ratings)
Positive Neutral Negative Total Ratings
76% 3% 21% 29
Recent Feedback
1 out of 5''Was told item shipped on June 27th,tracking number was invalid... after several calls finally heard back not from the seller, but from RAKUTEN telling me item was out of stock. They will credit my account , as of August 16, no credit...''
Date: 8/15/2015     ListingID: 289536416
3 out of 5''Haven't received order yet''
Date: 6/29/2015     ListingID: 307091775
1 out of 5''They sent my order to a wrong address and now no one can find my purchased item. I will never buy thru Rakuten or Axonus again!!! You SUCK!!!''
Date: 5/15/2015     ListingID: 307089640
5 out of 5''Love this product! ''
Date: 5/10/2015     ListingID: 309650085
1 out of 5''Order sent to wrong address and no reply from CS''
Date: 4/8/2015     ListingID: 292886889
See all Feedback

Seller Description
CusCus is our own brand name for which we have our independent manufacturing facilities. We have very talented designers to bring out the best combination of quality and style. Our wisdom in providing customers with the best outdoor gear and equipment for their outdoor experience keeps our service as a much recommended one. An important side of our service is how we emphasize in getting our customers the best online prices because they come directly from the manufactures.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
Has my customer's order been shipped?
All orders are recorded and tracked online. The customer will usually receive a tracking email from us once it is available.

I ordered the wrong item, and wants to exchange/return it. What do I do?
For a more prompt exchange/r more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this more
Tax Policy
New York state residents are subject to sales tax.
Customer Service
Tel: 1(718)312-8868
Hours: All your requirements will be solved within 1 to 2 business days.
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