Seller Summary
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Scentimental
Feedback Rating:
Lifetime 258 ratings
 
Feedback Rating Summary (last 12 months)
4.31 stars (78 ratings)
Positive Neutral Negative Total Ratings
93% 3% 5% 78
Recent Feedback
1 out of 5''The fragrance I received was a counterfeit. A lot of time passed to get a pre-paid envelope to send it back and once that happened a lot more time and emails passed to get a reimbursement.''
Date: 6/25/2014     ListingID: 290183371
5 out of 5''Great Product, Fast Delivery.''
Date: 6/13/2014     ListingID: 335581875
5 out of 5''A perfect transaction in all respects. Will do business w/ again. Thanks!!!!''
Date: 5/30/2014     ListingID: 332965231
5 out of 5''The perfume arrived ahead of time and in excellent condition. Very satisfied.''
Date: 5/9/2014     ListingID: 320257255
5 out of 5''Fantastic price and shipping was very prompt. Will buy again from this company!''
Date: 5/1/2014     ListingID: 212865390
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Seller Description
Welcome to Scentimental. We are committed to providing each customer with the highest standard of customer service. Scentimental offers a wide range of fragrances from the world’s top brands in Health and Beauty at the lowest possible prices. You can instantly find savings of up to 70% when compared to retail store pricing. At Scentimental, we hope to become and remain your first choice for brand name fragrances.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
All Scentimental products are sold with 100% money back guarantee. If you’re not completely satisfied with your purchase for any reason, you may return it within 45 days of delivery for a full refund. Please contact our Customer Service Department for a Return Merchandise Authorization number (RMA ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
New York state residents are subject to sales tax.
Customer Service
Tel: 1(917)327-2038
Hours: Monday-Friday: 10am-8pm EST
Email: Scentimentalinc@gmail.com
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