Seller Summary
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Returns Policy
Customer Service

US Micro Corp
Feedback Rating:
Lifetime 1086 ratings
 
Feedback Rating Summary (last 12 months)
4.58 stars (215 ratings)
Positive Neutral Negative Total Ratings
87% 5% 7% 215
Recent Feedback
5 out of 5''Great laptop and exactly as described. Product shipped fast and packaging was very well done in order to protect it when it would be knocked around in the back of the shipping truck.''
Date: 9/24/2014     ListingID: 349774425
5 out of 5''These have always been easy buys. Always well packaged and ready to go.''
Date: 9/18/2014     ListingID: 204056413
5 out of 5''arrived so fast! thank you so much! love it :):)''
Date: 9/9/2014     ListingID: 205185319
5 out of 5''Although originally sent me the wrong laptop, all I had to do was place the box at my front door- didn't even have to print a shipping label, and a couple of days later the correct laptop arrived. I would buy from them again.''
Date: 9/6/2014     ListingID: 174053764
5 out of 5''Great transaction''
Date: 8/26/2014     ListingID: 308577513
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Seller Description
U.S. Micro prides itself on the power of the relationships we build. Since 1995, we have had a continuous track record of addressing the full spectrum of customer IT equipment needs from the beginning to the end of the asset lifecycle. Our reputation in this industry is unrivaled because we provide superior service, and we stand behind every asset that we buy, sell, or lease.

U.S. Micro adheres to strict environmentally responsible policies for handling the resale and recycling of all pre-owned IT assets. We believe that resale is the most sustainable form of recycling and proudly resell approximately 98% of the IT assets we purchase.

U.S. Micro delivers high-quality inventory that is constantly refreshed daily and available for immediate shipment—thanks to our outright purchasing model. Manages comprehensive corporate-wide IT refresh programs, including end-user and off-lease asset management. Purchases and securely removes hundreds of thousands of IT assets annually from major corporate end-users and leasing companies. We utilizes a centralized command-and-control inventory and tracking system, and seasoned proprietary field staff to work in concert to provide our customers superior logistical planning, on-site equipment installation or retrieval, and the highest levels of security and customer service. We provide extensive, high-security warehousing facilities—including our 124,000-square-foot flagship warehouse—to give us the capacity to handle the largest volumes of equipment quickly and efficiently. Delivers unmatched financial strength to allow us to handle the largest, most capital-intensive deals and afford us the flexibility to structure unique solutions to meet our customers’ specific needs.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
US Micro Corp. provides a 60 day return policy warranty on all products we sell. This warranty includes any hardware defects and EXCLUDES any software issues, neglect, or unauthorized repair. In addition we do not test laptop batteries therefore battery life will not be covered by any warranty unles ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
Ohio, Nevada & Georgia state residents are subject to sales tax.
Customer Service
Tel: 1(855)876-4276
Hours: 8am – 4pm EST
Email: Support_rakuten.com@usmicrocorp.com

Mailing Address:
7000 Highlands Parkway
Suite 160
Smyrna, GA 30082
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