Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Shoes.com
Feedback Rating:
Lifetime 117 ratings
 
Feedback Rating Summary (last 12 months)
5 stars (1 ratings)
Positive Neutral Negative Total Ratings
86% 3% 11% 1
Recent Feedback
5 out of 5''Love it. I'll do business again!!! +++++++''
Date: 4/3/2013     ListingID: 237238257
5 out of 5''Great transaction! product as described!! Thanks''
Date: 3/16/2013     ListingID: 253190898
5 out of 5''Thanks to the seller, High product quality, and very excellent. I wish the seller to reconcile.''
Date: 3/14/2013     ListingID: 146500642
5 out of 5''VERY disapointed! why is my order cancelled??? and now my CC is tied up (250.00) so I cant even go look for the boots elsewhere! I will not recommend your site, or use it again. If you were out of stock you should have said so!''
Date: 2/20/2013     ListingID: 262042066
1 out of 5''I will be returning these shoes based on you shipped the wrong shoes. I ordered Steve Madden, Astin, Brown, size 8. You sent Steve Madden, Farris, Black, size 8 1/2!''
Date: 2/16/2013     ListingID: 255664130
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Seller Description
Welcome to Shoes.com, the largest online retailer of footwear for the entire family. Our goal is to provide our customers with an unparalleled shoe-shopping experience, offering the best selection of brands and styles in a convenient and friendly shopping environment. We carry a complete line of premium and popular brands, including adidas, Charles David, Johnston & Murphy, Kenneth Cole, New Balance, Reebok, Rockport, Steve Madden, Timberland, and more. From athletic shoes and sandals to dress shoes and boots, Shoes combines a superior selection of products with unrivaled service. At Shoes, we're committed to providing each customer with the best service possible -- 24 hours a day, 365 days a year. We stand behind our products with a 110% online price guarantee. From personal assistance to convenient, real-time UPS order tracking and rapid response time on all customer inquiries, Shoes is focused on customer satisfaction. Shoes does NOT ship to PO Boxes.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Customer Service:
Email: buydotcom@shoes.com
Phone: 1(888)233-6743

Return Policy
If your shoes do not fit, or if it just isn’t your cup of tea, return your unworn purchase within 60 days for a refund.

Please note that, while we want you to be happy ...read more
Shipping Info
Ground Shipping is Free
Please Note: UPS does not deliver on Saturdays, Sundays or national/federal holidays. Shoes ships Monday through Friday only, excluding national and federal holidays. Delivery is not available for shipping to P.O. boxes, U.S. territories, ...read more
Tax Policy
Illinois, California, Missouri, New York, Tennessee and Wisconsin state residents are subject to sales tax.
Customer Service
Tel: 1(888)233-6743
Hours:
Mon through Fri 7:00a - 7:00p CST
Sat & Sun 10:00a - 6:30p CST
Email: buydotcom@shoes.com

Mailing Address:
8300 Maryland Ave
Saint Louis, MO 63105
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