Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

eStarland
Feedback Rating:
Lifetime 5 ratings
 
Feedback Rating Summary (last 12 months)
3 stars (5 ratings)
Positive Neutral Negative Total Ratings
40% 20% 40% 5
Recent Feedback
1 out of 5''Sent product back and cannot get my money refunded, I will not buy from this seller again and will be hesitant to by from seller on Rakuten since they do stand behind any of the sales. ''
Date: 8/1/2014     ListingID: 290122294
1 out of 5''Didn't know they were stickers..why would anybody want to pay that much money for stickers...you should have specified that they were stickers and not misleading kids''
Date: 7/9/2014     ListingID: 337404909
5 out of 5''Shipped quickly, arrived a couple of days before I expected it.''
Date: 4/17/2014     ListingID: 331734148
5 out of 5''Although the product was a bit pricey compared to other sites, they shipped fast with no hassle. Would do business again''
Date: 1/31/2014     ListingID: 329235997
3 out of 5''Sent me the wrong game. The seller responded that problem would be fixed and pay for return shipping for the game. However when asked how I would get the shipping refund, it took 3 days for them to respond so I had traded game locally. Disappointed''
Date: 1/7/2014     ListingID: 290122357

Seller Description
eStarland is furthering the concept of eCommerce while emerging as a leading supplier in the domestic and international electronic entertainment industry since 1991. With over 20 years in video game industry, eStarland is ready to make your video game shopping a pleasant experience.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Returns are accepted for a period of 14 days after delivery. Returned item(s) must be in the exact condition that the item(s) were shipped; no exceptions. All returns may be subjected to a 15% restocking fee.
Shipping Info
Item(s) will be shipped within 24 hours (except Weekends and Holidays) of receipt of payment via USPS or UPS depending on the item's size. Domestic delivery can take anywhere from 2-11 business days depending on your location and method of delivery.
Tax Policy
Virginia residents must pay 6% sales tax.
Customer Service
Any customer service issues can be directed to our customer service team at 703-641-0165. Their hours are from Monday – Friday 12PM – 6 PM EST. Feel free to direct any other questions to support@estarland.com
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