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Customer Service

Ashford
Feedback Rating:
Lifetime 1683 ratings
 
Feedback Rating Summary (last 12 months)
4.86 stars (257 ratings)
Positive Neutral Negative Total Ratings
97% 1% 2% 257
Recent Feedback
5 out of 5''Received quickly and as expected watch's were of excellent value....''
Date: 1/29/2015     ListingID: 375753473
5 out of 5''Fast shipping, item arrived in about a week in great shape. Everything works perfectly as advertised with no complaints whatsoever. Overall transaction rating A++++, I would definitely buy from this vendor again.''
Date: 1/16/2015     ListingID: 339055796
5 out of 5''Beautiful watch, fast shipping and a price so low no one would ever guess what I payed for this beauty. There's a reason why I've bought so many watches from Ashford over the years. Great company!''
Date: 1/10/2015     ListingID: 362874318
5 out of 5''Fast and excellent job packing. Highly recommended''
Date: 1/7/2015     ListingID: 375493974
5 out of 5''Perfect.''
Date: 1/5/2015     ListingID: 325685966
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Seller Description
At Ashford, brand name watches are more than a luxury; they're an obsession. Since 1997 we’ve handpicked the world’s finest, highest quality and most appealing watches and made them available at astoundingly low prices. And every watch is brand new, 100 percent authentic, and ships with its original serial numbers and a two-year Ashford warranty.

Our passion for watches and satisfying customers has made Ashford.com one of the largest, most trusted dealers online, with more than 1,000,000 satisfied customers. We carry nearly 4,000 luxury products, including watches from Movado, Seiko, Ebel, Breitling, and Tag Heuer, as well as elegant bracelets, necklaces, rings, and cufflinks
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
FAST RETURNS MADE EASY!

Not 100% satisfied with your purchase? No worries - Simply send your item back to Ashford in its new, unused condition, and Ashford would be happy to provide either a full refund of the purchase price or a store credit toward an exchange (minus $9.95 for shipping & h ...read more
Shipping Info
Fast, free and easy. That's how shopping online was meant to be - and Ashford is leading the way. No minimum purchases. No special exceptions. Enjoy FREE ground shipping to destinations within the continental United States. Period. We ship your order as quickly as possible, and often on the same ...read more
Tax Policy
New York state & Rhode Island residents are subject to sales tax.
Customer Service
Tel: 1(866)ASHFORD
Hours: 9am-6pm
Email: customerservice@ashford.com

Mailing Address:
545 Broadway
Brooklyn, NY 11206
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