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Returns Policy
Customer Service

PolycyberUSA
Feedback Rating:
Lifetime 298 ratings
 
Feedback Rating Summary (last 12 months)
4 stars (31 ratings)
Positive Neutral Negative Total Ratings
86% 4% 10% 31
Recent Feedback
4 out of 5''Dear Yen Chen, I have purchased these clear CD/DVD jewel cases from you on two separate occasions. This last shipment had about 30 damaged cases due to rough handling/shipping. Please pack better next time. Happy Holidays. Regards, Chester Mah''
Date: 12/21/2014     ListingID: 146865008
5 out of 5''exactly as expected''
Date: 11/18/2014     ListingID: 129001121
5 out of 5''Arrived quickly, packaged correctly & as per description.''
Date: 9/20/2014     ListingID: 119384598
1 out of 5''Item was shipped by USPS for some odd reason. For some reason this company shipped by USPS and it sat in BELL GARDENS, CA 90201 for 5 days and I still have not received my order. I ordered these 10 days ago,''
Date: 9/19/2014     ListingID: 119384598
5 out of 5''The item arrived before scheduled delivery date and was exactly what was advertised I highly recommend if you need jewel cases for your DVD s this is it''
Date: 9/16/2014     ListingID: 120899115
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Seller Description
Poly Cyber USA Inc., founded in 1986 has been a pioneer and worldwide distributor of recordable audio and video media and accessories for almost 20 years. Our quality, professional media products and accessories, including CD-R, DVD-R, VHS, Audiotape and packaging supplies have been used by many of the largest duplication companies, broadcast studios, advertising companies, and retailers from all over North America.

Why buy from Poly Cyber? We carry a complete line of products and have them in stock when you need them. We only work with the best manufacturers for top quality and compatibility that you can trust. We offer fast delivery and friendly customer service. Our pricing is designed to save you money.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
All items must be returned in resellable condition within 45 days of receipt, unless specified in the listing. Physically damaged items cannot be returned. Buyers need to take care of the returning shipping cost.
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
California state residents are subject to sales tax.
Customer Service
Email: sales@polycyberusa.com
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