Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

PC Retail Store
Feedback Rating:
Lifetime 253 ratings
 
Feedback Rating Summary (last 12 months)
2 stars (1 ratings)
Positive Neutral Negative Total Ratings
64% 5% 31% 1
Recent Feedback
2 out of 5''Very slow shipping. Took 9 days BEFORE item shipped!!!!! toatl time between order and delivery 13 days ''
Date: 7/30/2013     ListingID: 282507567
1 out of 5''Product was used, dirty and not in usable condition. Would not help with return. Would never buy from them. ''
Date: 7/29/2013     ListingID: 290300252
1 out of 5''Never received product. Extremely poor customer service and no response even though I sent at least half of a dozen emails. Will never attempt to buy from this retailer again''
Date: 7/23/2013     ListingID: 286092661
1 out of 5''BUYER BEWARE !!! Horrible seller! I purchased this item over 10 days ago and its still not shipped and the seller is not responding. Take your business somewhere else , because this seller is a fraud! ''
Date: 7/22/2013     ListingID: 290096978
1 out of 5''Placed order Jul 10th, shipped Jul 15th, Jul 18th still no update on the tracking, emailed but no response, contacted Buy.com, they canceled the order saying no stock.''
Date: 7/19/2013     ListingID: 244894313
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Seller Description
PC Retail Store offers a great variation of product, Electronics, Desktop Computers, Laptops, Cell Phones, Projectors, Accessories, Software and much more. We guarantee our products to be 100% genuine or money back guaranteed.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 45 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
Florida state residents are subject to sales tax.
Customer Service
Hours: Monday – Friday 9:00AM to 5:30 PM EST
Email: sales@pcretailstore.com

Tel305-639-0607
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