Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Untangled Networks
Feedback Rating:
Lifetime 22 ratings
 
Feedback Rating Summary (last 12 months)
3 stars (4 ratings)
Positive Neutral Negative Total Ratings
73% 0% 27% 4
Recent Feedback
1 out of 5''Cancelled my order, no notice, no remarks, no way for me to know what the issue was, no communication. I will not buy from this seller again. How rude!''
Date: 9/8/2014     ListingID: 278001184
5 out of 5''Great Deal. Fast shipping. No issues. Will use in the future.''
Date: 8/26/2014     ListingID: 262421968
1 out of 5''Did not get what I ordered. Did not get any reply from vendor when emailed. Will not buy or recommend buying from Rakuten ''
Date: 5/19/2014     ListingID: 337576941
5 out of 5''Everything as expected!''
Date: 4/29/2014     ListingID: 269705632
5 out of 5''Excellent phone and received before the due date!!!''
Date: 7/25/2013     ListingID: 272070939
See all Feedback

Seller Description
At Nexus IT we pride ourselves in providing the best quality products available on the market. Nexus IT manufactures desktops, gaming systems, CAD workstations, graphic design workstations, audio/video production workstations, laptops, servers, and network devices, all of which are high quality devices, and carry one of the best warranties in the industry. We also sell major brands of hardware, software and consumables. If your organization has the need to purchase any technology products, Nexus IT can provide you with any of these needs at very competitive prices.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
You may return any new device purchase that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Untangled Networks reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the pr ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
Utah state residents are subject to sale tax.
Customer Service
Tel: 1(435)487-9099
Hours: 8AM – 5PM MST M - F
Email: support@untanglednetworks.com

Mailing Address:
6443 Business Park Loop Road
Suite H
Park City, Utah 84098
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