Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

MY WATCH DEPOT
Feedback Rating:
Lifetime 21 ratings
 
Feedback Rating Summary (last 12 months)
1 stars (1 ratings)
Positive Neutral Negative Total Ratings
62% 14% 24% 1
Recent Feedback
1 out of 5''The service is the worst experience that I've every had. I item I received is not the one shown on the picture where you order the watch; therefore I received the wrong item. Left several messages no response and no RMA to return the item.''
Date: 8/1/2013     ListingID: 153709395
5 out of 5''Fast shipping, excellent seller''
Date: 6/21/2013     ListingID: 251927149
1 out of 5''I bought a watch. However It is a different introduction manual for a alarm clock, which means this seller is not trustful...I will never ever buy any stuff from this seller and this website. No one should trust this Rakuten and MY WATH''
Date: 6/19/2013     ListingID: 232154130
1 out of 5''tBEEN TRYING TO REACH SELLER NO RESPOND SENT EMAIL NO RESPOND , CALLED CUSTOMER SERVICE NUMBER BUSSY SIGNAL , OR LEAVE A MESG NO RESPOND , TRYING TO RETURN OR REPLACE ITEM NO ONE TO CONTACT OR COMPLAINT ''
Date: 5/8/2013     ListingID: 251999006
5 out of 5''Got it on time and great product.''
Date: 3/14/2013     ListingID: 231084595
See all Feedback

Seller Description
My Watch Depot was founded in 1993 and is 1 of 4 stores located in the heart of New York. My Watch Depot has expanded its business internationally. For 15 years My Watch Depot has been the leader in all name brand watches in New York and throughout the world. We owe it all to our valued and loyal customers which we take pride, honesty and integrity in serving. We value our customers and our friends for investing in our 15 years of business and look forward to serving new customers.

Customer satisfaction was and will always be our main goal. With a family history we make internet shopping feel more at home with great service, price and guarantee. That is why we offer 100% satisfaction with every purchase or an unconditional money back guarantee. Other competitors charge a 15% restocking fee as to us there are no restocking fees. We bring the jewelry shopping experience with competitive prices to your finger tips. With a touch of a button your product can be shipped for you to enjoy or sent to a love one, gift wrapped and packaged.

With a family history and knowledge diamond business dating back 15 years in manufacturing, wholesale and retail. Our diamonds are conflict free. We take pride and time hand picking our diamonds to fit each and every item perfectly and eliminate the middle man to pass the savings down to you. That is why we can give low prices with better quality. Why pay more when you can pay less? That is our motto. Who has money to Throw away? we build our trust and customers always trusted our opinions when buying Jewelry.

The biggest advertisement is word of mouth that is why we strive to provide jewelry that best fits your needs. We would like to thank all our customers for being a part of us and expanding with us.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
We have a 45 day unconditional return policy.

If for any reason you are not completely satisfied with your purchase, you may return it to us within 45 days from the receipt date for a full refund or exchange(minus shipping, handling, resizing and appraisal costs).

The Item must ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
New York state residents are subject to sales tax.
Customer Service
Tel 1: (800)874-3541 [Toll Free]
Tel 2: (347)878-9744
Hours: Monday-Friday 9:30-6:00 EST
Back to the listings page