Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Xenon Project
Feedback Rating:
Lifetime 7 ratings
 
Feedback Rating Summary (last 12 months)
5 stars (1 ratings)
Positive Neutral Negative Total Ratings
86% 0% 14% 1
Recent Feedback
5 out of 5''i need my order i olny have one i should have two''
Date: 6/6/2012     ListingID: 140023429
1 out of 5''They canceled my order and did not bother telling me why they did that. I emailed them and they didn't even care to respond to my email. Product still shows in stock but $2 more in price. Pretty lame if this is the reason they canceled my order.''
Date: 6/5/2012     ListingID: 140023432
5 out of 5''Good communication service and fast delivery''
Date: 5/18/2012     ListingID: 140023429
5 out of 5''Birthday present for my nephew. He loves it. His dad loves it too. It is longer than I thought.''
Date: 5/11/2012     ListingID: 140023432
5 out of 5''Received the helicopter (9074 Craft) in a timely manner, works great and had no problems thus far.''
Date: 10/24/2011     ListingID: 140023452
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Seller Description
Xenon Project : We are an online retailer of RC toys and hobby goods, located right outside Los Angeles, CA.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Return and Warranty Policy
Hey, we know sometimes things happen and you need to return your RC product. Don't worry though! We have a game plan that should make the return process really simple and either get you that refund you're looking for or a replacement product so you can be on yo ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
California state residents are subject to sales tax.
Customer Service
Tel: 1(888)330-6936
Hours: 10a – 5p
Email: customerservice@xenonproject.com

Mailing Address:
11312 Orchard St. Unit A
El Monte, CA 91731
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