Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

DrillSpot
Feedback Rating:
Lifetime 37 ratings
 
Feedback Rating Summary (last 12 months)
5 stars (1 ratings)
Positive Neutral Negative Total Ratings
86% 5% 8% 1
Recent Feedback
5 out of 5''Received hard to find mini screws in a timely fashion. Had to buy more than I needed, but that is understandable.''
Date: 4/24/2014     ListingID: 267509502
1 out of 5''Shipped wrong item. Then cancelled order for right item and dramatically increased price. Seller Drillspot is a bait and switch pro!''
Date: 4/5/2013     ListingID: 267465593
5 out of 5''Shipping was fast and the product was excellent!''
Date: 11/7/2012     ListingID: 207695692
1 out of 5''Waits till mid week to tell me an item was not in stock. Never again..''
Date: 10/31/2012     ListingID: 207707969
5 out of 5''EASY FAST RETURNS''
Date: 10/2/2012     ListingID: 207726900
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Seller Description
DrillSpot was founded in 2005 and offers over one million home improvement and industrial MRO products for the industry professional or the DIY guru. Here for all of your needs, DrillSpot has a concrete foundation in superior customer service and a passion for getting what you need, fast.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
At DrillSpot, we are committed to providing our customers with the best online shopping experience possible. We are committed to excellent customer service, even after the products you ordered have been delivered. If for any reason you are unsatisfied with a product you ordered through DrillSpot.com ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
Colorado state resdients are subject to sales tax.
Customer Service
Tel: 1(720)204-3660
Hours: 8am – 5pm MST, Monday through Friday
Email: customerservice@drillspot.com

Mailing Address:
5603 Arapahoe Avenue
Unit 6
Boulder, CO 80303
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