Seller Summary
Shipping Info
Returns Policy
Customer Service

Toms Basement
Feedback Rating:
Lifetime 5 ratings
Feedback Rating Summary (last 12 months)
5 stars (2 ratings)
Positive Neutral Negative Total Ratings
100% 0% 0% 2
Recent Feedback
5 out of 5''great item. superb seller.''
Date: 2/22/2013     ListingID: 259512698
5 out of 5''Good seller. Communication great. Packing for mailing very good. Great experience.''
Date: 2/22/2013     ListingID: 259512637
5 out of 5''Quick entry, quick acknowledgment, quick delivery. I couldn't be more satisfied.''
Date: 12/27/2012     ListingID: 251094900
5 out of 5''Beautiful item''
Date: 12/20/2012     ListingID: 254810381
5 out of 5''Even though I have not received my order due to a back order, I am highly impressed with this company. They took the time to call me and let me know the situation. I would definitely order from them again.''
Date: 11/6/2012     ListingID: 248814603

Seller Description
Here at Tom’s Basement we are dedicated to giving the customer an exceptional shopping experience. We have over 40 years of customer service under our belt and we love to hear how we are doing. So please be sure to enjoy your shopping with Tom’s Basement where you will always find great steals and deals!
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
All orders over $200.00 in value will require a signature upon delivery.

Tom's Basement will accept returns for any product purchased from us within 7 days from the date of the delivery for a refund or replacement under the following conditions:

1. All returns are subjec more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this more
Tax Policy
Ohio state residents subject to sales tax.
Customer Service
Tel: 1-866-965-5793
Hours: Mon-Fri 10-6 EST

Mailing Address:
Tom’s Basement
50 Skeeter Ln
Dayton, OH 45458
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