Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Quality Adventure
Feedback Rating:
Lifetime 15 ratings
 
Feedback Rating Summary (last 12 months)
1 stars (1 ratings)
Positive Neutral Negative Total Ratings
60% 0% 40% 1
Recent Feedback
1 out of 5''Absolutely terrible. Didn't ship for 14 days even though they claim 4 business days. Never replied to both my emails. I had to cancel my transaction via PayPal.''
Date: 12/6/2013     ListingID: 259524047
5 out of 5''GREAT customer service! The wrong item was shipped because of some issue with the SKU number. Quality Adventure's service was super fast & friendly. They immediately shipped correct item. Would definitely buy from this seller again. Thanks much! ''
Date: 6/20/2013     ListingID: 259528651
1 out of 5''Took a week after order was placed for them to cancel the order. ''
Date: 6/13/2013     ListingID: 259524246
1 out of 5''They canceled my order a week after I made it.... I never even found out until they sent an email... And they gave NO reason!!''
Date: 6/7/2013     ListingID: 278140590
5 out of 5''This product was shipped very quickly. ''
Date: 3/19/2013     ListingID: 259519098
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Seller Description
Quality Adventure started in the inflatable and above ground swimming pool business. We have expanded to include a vast array of products including winter & summer gear, toys, equipment & supplies.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Quality Adventure Inc Return Policies The Quality Adventure exchange, warranty, guarantee and return policies are as follows. For additional assistance please Contact Us or call our customer service department at 1(800)728-6009 Defective Merchandise Any defective merchandise must be reported ...read more
Shipping Info
Most orders are shipped via FedEx although we do reserve the right to choose the shipping service that is most appropriate for your order and location
Tax Policy
California state residents are subject to sales tax.
Customer Service
Tel: 1-800-728-6009 Hours: 7am to 6pm PST M-F Email: support@qualityadventure.net
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