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Customer Service

Total Music Source
Feedback Rating:
Lifetime 56 ratings
 
Feedback Rating Summary (last 12 months)
4.55 stars (20 ratings)
Positive Neutral Negative Total Ratings
91% 0% 9% 20
Recent Feedback
5 out of 5''Fast shipment. Nice case!''
Date: 9/17/2014     ListingID: 319101782
5 out of 5''fast shipping''
Date: 8/11/2014     ListingID: 319449215
5 out of 5''I've bought a couple of things from this vendor and the deals are always great. The item arrived quickly and packed very well.''
Date: 5/5/2014     ListingID: 316932230
5 out of 5''quick shipping''
Date: 5/5/2014     ListingID: 309749931
2 out of 5''I ordered a hohner harmonica in the key of C...received the right harmonica but it was in the key of B...am in the process of sending it back...hope I get the key of C on the flip flop! Other than that, it is what it is!''
Date: 4/28/2014     ListingID: 309068886
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Seller Description
Welcome to Total Music Source, your one stop source for all your musical needs. We carry Washburn, Luna, Dean, Daisy Rock, Sterling by Musicman, Oscar Schmidt, ddrum, Hohner, Lanikai, Rotosound, Ernie Ball, Planet Waves, Rossetti & over 7,000 books and DVDs for the music industry from Hal Leonard, Alfred, & Melbay.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Returns are gladly accepted and are subject to a 10% restocking fee. Call before returning an item (239-458-2451) to get a Return Authorization number.

Send all returns to:

Total Music Source
840 SW 4th Street
Unit 7
Cape Coral, FL 33991


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Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
Florida state residents are subject to sales tax.
Customer Service
Tel: 1(239) 458-2451
Hours: M-F 8:30 AM – 5:00 PM EST
Email: sales@totalmusicsource.com

Mailing Address:
Total Music Source
840 SW 4th Street
Unit 7
Cape Coral, FL 33991
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