Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Beautogen
Feedback Rating:
Lifetime 83 ratings
 
Feedback Rating Summary (last 12 months)
4.61 stars (38 ratings)
Positive Neutral Negative Total Ratings
95% 2% 2% 38
Recent Feedback
5 out of 5''Just what I needed thank you ''
Date: 9/3/2014     ListingID: 344474695
5 out of 5''Arrived quickly and in good condition.''
Date: 9/1/2014     ListingID: 344670187
4 out of 5''The product says NOT FOR RESALE. ?????''
Date: 9/1/2014     ListingID: 230396377
5 out of 5''Great products, very comfortable to use!''
Date: 8/24/2014     ListingID: 206768332
5 out of 5''My order was originally missing one item. The vendor corrected the issue and sent a replacement item 2nd day mail, so that was excellent. I needed to email them at customerservice@beautogen.com to get an immediate reply.''
Date: 7/29/2014     ListingID: 296284051
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Seller Description
Beautogen was founded on 3 basic ideas: Quality, Selection, and Customer Satisfaction. These 3 basic ideas and imperative factors are the result of many satisfied customers. Lush Essence is dedicated to provide the best quality and lowest cost products on Rakuten.com Shopping. With over 15 years of experience in beauty industry, we bring our customers best products and with the most competitive pricing. Our staff is highly trained to provide the best customer service possible. We carry a wide selection of Genuine Products in Skincare, Healthcare, and Beauty at the lowest promising prices available on the market.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
All returns are accepted within 14 days from the delivery date for an Exchange or a Refund. All returned items are subject to a 20% restocking fee. Please note that original shipping charges are non-refundable. There are no refunds on any item(s) that has been used or don't have its original packagi ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
New York state residents are subject to sales tax.
Customer Service
Email:customerservice@beautogen.com

Mailing Address:
Beautogen Returns -Buy.com
RMA number ____________
100 Charlotte Ave
Hicksville, NY 11801
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