Foscam Digital Technologies LLC

Seller Summary
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Shipping Info
Returns Policy
Customer Service

Foscam Digital Technologies LLC
Feedback Rating:
Lifetime 40 ratings
 
Feedback Rating Summary (last 12 months)
3.44 stars (9 ratings)
Positive Neutral Negative Total Ratings
65% 5% 30% 9
Recent Feedback
4 out of 5''Product arrived in good condition. Took a little bit more time for the product to be shipped even though it was mentioned that the seller normally ships the item in 1 or 2 days. But it is a free shipping when compared with some other seller for same''
Date: 8/27/2014     ListingID: 261297115
5 out of 5''Perfect! Quick shipping, well packaged!''
Date: 8/5/2014     ListingID: 213525290
1 out of 5''NO RETURNS!!! the radios I received were of top quality they sent me 2 non versions of this raidio (older not v2), and dispite phone calls where the rep for orders from Rakuten.com WAS NEVER THERE. I also sent several requests by e-mail NOTHING! WTF!''
Date: 7/15/2014     ListingID: 343542055
1 out of 5''I've been trying to contact this vendor for 6 days now, the product I ordered was dead on arrival and I wanted to exchange it. I've sent 3 emails (2 directly, 1 through contact seller form) and still no response. For an online vendor, thats shoddy.''
Date: 1/27/2014     ListingID: 300317374
5 out of 5''Good fast service''
Date: 12/30/2013     ListingID: 254120119
See all Feedback

Seller Description
Foscam Digital Technologies LLC (Foscam US) is the Official Authorized Foscam distributor in the United States. Foscam US provides free telephone based technical support, after sales service as well as warranty claims to all customers who purchase directly through the Foscam Digital Technologies LLC Amazon Store or from one of the Authorized Foscam Retailers listed on the Foscam Digital Technologies LLC website . If you have any questions or comments please do not hesitate to contact us. You can reach the sales team at 713 893 7869 or technical support at 1-713-893-7866.

When you purchase directly from Foscam.us you are not only purchasing a camera, but also the value-added services of same-day shipping from our US based warehouses (Fulfilled by Amazon), complete after-sales technical support as well as our US based replacement warranty and return services. Foscam US does not provide support or warranties on behalf of any Foscam cameras purchased directly from China and sold without authorization from Foscam Digital Technologies LLC.

Foscam IP Cameras are part of a generation of advanced high quality remote monitoring IP network cameras which are bridging the gap between powerful capabilities, ease of use and affordability. The Foscam indoor and outdoor wireless IP cameras are designed to deliver live video and audio to your computers over the local network or Internet via a web browser, smartphone (e.g., Iphone/Blackberry) or third party video recording software (e.g,. Blue Iris, WebcamXP, VLC, etc). With their self-contained and compact designs, Foscam wireless IP cameras allow you to remotely monitor your home, your kids, and your place of work.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
All products are subject to a 14 day return period during which a purchased product can be returned for a refund. If the product was unopened the customer is entitled to a full money back refund minus the actual cost of shipping the item. If the product was opened the customer will be entitled to a ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
Texas state residents are subject to sales tax.
Customer Service
Tel: 1-713-893-7869
Hours: 9:30am-6:30pm CST
Email: sales@foscam.us

Mailing Address:
14027 Memorial Dr. #132
Houston, TX 77079
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