Seller Summary
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Shipping Info
Returns Policy
Customer Service

JemJem
Feedback Rating:
Lifetime 249 ratings
 
Feedback Rating Summary (last 12 months)
3.82 stars (178 ratings)
Positive Neutral Negative Total Ratings
68% 6% 26% 178
Recent Feedback
4 out of 5''Machine work fine but power block is not working Please send replacement''
Date: 10/1/2014     ListingID: 358058232
5 out of 5''The Ipad operated as any Ipad. It arrived promptly and in excellent condition. This was a good buy.''
Date: 10/1/2014     ListingID: 335723509
5 out of 5''I don't leave feedback too often, but buying from jemjem went really smooth. It was crucial for my item to get here on time, and Sean from their customer support called me personally to ensure it will. And it did! I would recommend them and but again''
Date: 9/29/2014     ListingID: 340857535
2 out of 5''The Ipad had deep scratches on one corner, where adapter plugs in metal was bent hard to plug in and there is some sort of discoloration under the screen these things were not in the discription ''
Date: 9/29/2014     ListingID: 335723509
5 out of 5''Very fast service !! EXCELLENT ''
Date: 9/27/2014     ListingID: 303565041
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Seller Description
We sell high quality refurbished items for big brands such as Apple, Samsung and many others at discounted prices. We are one of the largest seller for quality refurbished items.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
All purchase comes with 30 day return period. New item should be still sealed and in original condition. All refurbished items can be returned in 30 days as long as in original condition and no damage has been made to the product. All Idolian brand tablet PC products have a 90 days warranty from ...read more
Shipping Info
We normally ship within 48 hours with tracking numbers. Our toner products ship from warehouses in California, Texas, Illinois and Massachusetts. Please allow 24 hours for tracking to update. Most items are shipped with UPS or USPS Priority with tracking number.
Tax Policy
California State residents are subject to sales tax.
Customer Service
Hours: Monday - Friday 9AM - 5PM PST
Email: support@jemjem.com
Phone: 949-398-2620
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