Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

JemJem
Feedback Rating:
Lifetime 297 ratings
 
Feedback Rating Summary (last 12 months)
4.17 stars (164 ratings)
Positive Neutral Negative Total Ratings
71% 6% 23% 164
Recent Feedback
5 out of 5''Great price and fast delivery. The refurbished IPad 2 came in like new condition and it works great. The shipping was free and the product arrived in 3 days. Also, it was the lowest price. Very happy with the purchase. Thank you, jemjem. ''
Date: 1/26/2015     ListingID: 353385471
5 out of 5''Very happy with my item and the fast delivery.''
Date: 1/26/2015     ListingID: 289914711
5 out of 5''Wrong power supply cord for ipad mini''
Date: 1/24/2015     ListingID: 290136435
1 out of 5''1st Machine arrived with a scratch on the screen. Exchanging was a nightmare and took over two weeks. 2nd machine was worse than the first and with no power supply. Tried to talk to someone in charge to no avaiI. I would never order from them again.''
Date: 1/22/2015     ListingID: 318746515
5 out of 5''fast service - product as advertised''
Date: 1/21/2015     ListingID: 220941362
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Seller Description
We sell high quality refurbished items for big brands such as Apple, Samsung and many others at discounted prices. We are one of the largest seller for quality refurbished items.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
All purchase comes with 30 day return period. New item should be still sealed and in original condition. All refurbished items can be returned in 30 days as long as in original condition and no damage has been made to the product. All Idolian brand tablet PC products have a 90 days warranty from ...read more
Shipping Info
We normally ship within 48 hours with tracking numbers. Our toner products ship from warehouses in California, Texas, Illinois and Massachusetts. Please allow 24 hours for tracking to update. Most items are shipped with UPS or USPS Priority with tracking number.
Tax Policy
California State residents are subject to sales tax.
Customer Service
Hours: Monday - Friday 9AM - 5PM PST
Email: support@jemjem.com
Phone: 949-398-2620
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