Seller Summary
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Shipping Info
Returns Policy
Customer Service

Vitanherbs
Feedback Rating:
Lifetime 790 ratings
 
Feedback Rating Summary (last 12 months)
3.14 stars (7 ratings)
Positive Neutral Negative Total Ratings
77% 5% 18% 7
Recent Feedback
3 out of 5''4 days after ordering the product - status was processing. 1st email to seller - no response 1st telephone call to seller - no response. 2nd email to seller - response. Had to contact rakuten. Rated fair only because I got my product.''
Date: 3/18/2014     ListingID: 256877327
1 out of 5''I have not receive my items, I've been contacting you all about my items, the length of time you say it takes to receive it is not so''
Date: 3/15/2014     ListingID: 283167484
2 out of 5''The order finally arrived on Feb. 22, 2014. I thought that ridiculous since I ordered on the 4th and was sent on the 6th. I know we have had extreme bad weather here in the Midwest, but one expects better mail service with the cost of mailing. ''
Date: 2/24/2014     ListingID: 329230148
5 out of 5''the item was shipped quickly and was exactly what I ordered at a great price.I am very pleased.''
Date: 2/4/2014     ListingID: 217705372
5 out of 5''Prompt delivery. Item as expected''
Date: 1/20/2014     ListingID: 217705372
See all Feedback

Seller Description
Vitanherbs: Online retailer for vitamins & supplements.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
We offer 30-Day Money Back Guarantee. If you are unsatisfied with your purchase, you may send unopened, sealed products back to us with in 30 days of your order and receive a full refund minus shipping charges. Please see our Return and Refund Policy for more details. Returns will be processed a ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
New Jersey state residents are subject to sales tax.
Customer Service
Tel: 1(877)643-7225
Hours: 9:00am-5:00pm EST
Email: help@vitanherbs.com

Mailing Address:
410 West 1st Avenue
Roselle, NJ 07203
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