AirsoftGIJOE

Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

AirsoftGIJOE
Feedback Rating:
Lifetime 29 ratings
 
Feedback Rating Summary (last 12 months)
1.6 stars (5 ratings)
Positive Neutral Negative Total Ratings
52% 7% 41% 5
Recent Feedback
3 out of 5''An email was sent yesterday that my item had shipped but order tracking indicates that only a UPS label was created but my order has not yet been picked up by UPS. Please clarify. Creating a label is not the same has item has shipped. #74468171''
Date: 5/13/2014     ListingID: 254281518
2 out of 5''Not only did they send the wrong color, they sent the wrong model,on top of all this they sent one with a girl on it and the car was for a 7 year old boy. This was his big santa gift needless to say he wasn't real happy with Santa! ''
Date: 12/25/2013     ListingID: 303723775
1 out of 5''Was sent the wrong item and got the ring around threw emails. They also stopped taking my phone calls... do not buy from this company!!''
Date: 12/18/2013     ListingID: 303724022
1 out of 5''why did you cancel my order? answer to baucumwej@gmail.com''
Date: 12/11/2013     ListingID: 246366660
1 out of 5''11 days ago I received an email saying this was shipped. Per UPS, the label was printed that day and still has not been shipped. The seller has not responded to my email inquiries about the package:(''
Date: 10/25/2013     ListingID: 253071987
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Seller Description
AirsoftJOE: Carrying the hottest RC Toys and Airsoft Guns in the market. Lowest prices on the Internet with great customer service
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Please contact us if you have a problem with your order. Our top priority is customer service and we want to make sure all our customers are satisfied with their purchase. We accept returns on all unopened packages for 30 days from the date of purchase less shipping & handling fees.

All ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
California state residents are subject to sales tax.
Customer Service
Tel: 1(626)263-0693
Hours: 10am–5pm PST M-F
Email: AirsoftSupreme@Gmail.com

Mailing Address:
10316 Norris Ave Unit A
Pacoima, CA 91331
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