Seller Summary
Shipping Info
Returns Policy
Customer Service

Feedback Rating:
Lifetime 220 ratings
Feedback Rating Summary (last 12 months)
4.86 stars (22 ratings)
Positive Neutral Negative Total Ratings
94% 3% 4% 22
Recent Feedback
5 out of 5''Shipping isn't super fast but they have good customer service.''
Date: 11/26/2014     ListingID: 171818364
5 out of 5''great price''
Date: 11/11/2014     ListingID: 171818364
5 out of 5''Arrived on time and was very pleased with product''
Date: 10/13/2014     ListingID: 171818364
5 out of 5''Fast delivery great product ''
Date: 7/23/2014     ListingID: 171818365
3 out of 5''If you're going to offer free delivery, I feel that a nine day delivery is a little long, perhaps the merchant should ensure that the customers receive their merchandise within five business days. Thank you for your feedback request. Best regards. ''
Date: 7/15/2014     ListingID: 171818364
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Seller Description
Here at US Pets, we know how important your pet is to you, and we know what you want. You want to be able to safely and easily provide what your animal needs when they need it. You want speedy, secure shipping right to your door. Most importantly, you want to be able to take care of your beloved animal without breaking the bank! We know all these things and more because all of us here at US Pets are pet owners, and we treat our animals like our children! We set out to provide everything that a dedicated owner will want to provide for the more furry members of their family at prices that are fair, and without the hassle and gimmicks you often find yourself having to deal with when you just want to quickly shop and move on with your day.

US PETS MISSION STATEMENT: To provide the best cat and dog supplies, in the fastest online way, at the biggest possible discount!

That's what we say, and that's what we do. The best-selling, industry-leading brands combined with lightning-fast shipping and the most competitive pricing around!"
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
No-Questions-Asked Return Policy

US Pets proudly stands behind all of our fine products. We hope for and will gladly guarantee you and your pet's satisfaction 100%! If you or your pet are unsatisfied with any item in our catalogue, you can return it or replace it within 30 days of de more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this more
Customer Service
Tel: 1-888-415-7387
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