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Customer Service

Showcase Models
Feedback Rating:
Lifetime 10 ratings
 
Feedback Rating Summary (last 12 months)
5 stars (1 ratings)
Positive Neutral Negative Total Ratings
100% 0% 0% 1
Recent Feedback
5 out of 5''This is a beautiful piece and as soon as I change the tail number to 6 and paint Maj. Bill Elander under the cockpit, and Bobby Hull under the back seat, this will proudly be placed in my son's home. His Dad, Bobby Hull was crew chief from 68-71. ''
Date: 6/24/2013     ListingID: 213762243
5 out of 5''Very nice model of a famous aircraft type''
Date: 7/12/2012     ListingID: 171642232
5 out of 5''Good value,deliverd quickly.''
Date: 6/22/2012     ListingID: 155772819
5 out of 5''Model arrived quickly and was contained in a very secure box that protected the item completely. Thank you!''
Date: 6/21/2012     ListingID: 216702609
5 out of 5''Delivered quickly with great care in a very secure box. ''
Date: 6/21/2012     ListingID: 155772931
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Seller Description
Showcase Models: Manufacturer of Museum quality handcrafted, hand painted Mahogany wood model airplanes and ships for the last 35 year in the USA.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
30 days money back guarantee or exchange for equivalent item.
Shipping Info
We ship via UPS standard Ground within the Continental US street address.
Tax Policy
California state residents are subject to sales tax.
Customer Service
Tel: 1(408)627-7008
Hours: 9:00am to 5:00pm
Email: edwin@mastercraftcollection.com

Mailing Address:
781 Ames Avenue
Milpitas, CA 95035
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