Seller Summary
Shipping Info
Returns Policy
Customer Service

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Seller Description
Tunewear began in 2003 with a very simple mission: to create for our own use the best solutions for using iPod in our daily lives. Only a few case companies existed back in 2003 and we were involved in selling them. However, we were not satisfied with what we were selling. After extended us of early iPod cases, we found that these products protected iPod well but offered no real world ease of use. You had to physically removed iPod from the case or open a plastic lid in order to perform even the simplest iPod function. We saw room for improvement and began designing our own cases. Started by the founder of the largest Apple peripherals distributor in Japan and having experience as a director of sales at Apple Computer KK, Tunewear's founder together with the management and designers have a vast knowledge of all Apple products and markets. Tunewear products are designed in Japan and Hong Kong and our designers have backgrounds ranging from the fashion industry to specialists in CAD CAM software. We hope you like our products. Tunewear has offices in Hong Kong, Japan and California and we take inspiration from all the places we live and work. As Apple shifts to consumer goods such as cell phones and home theater products, Tunewear is designing products that add additional functionality and design to these products.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
Tunewear guarantees its products 100%. If not satisfied, return for credit or replacement.
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this more
Tax Policy
California residents are subject to sales tax.
Customer Service
Tel: 800.219.1066
Hours: 9-5 PST

Mailing Address:
1901 S Bascom Ave, suite 850
Campbell CA 95008
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