Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

The Salon Link
Feedback Rating:
Lifetime 74 ratings
 
Feedback Rating Summary (last 12 months)
2.1 stars (20 ratings)
Positive Neutral Negative Total Ratings
59% 4% 36% 20
Recent Feedback
1 out of 5''Order took over . weeks to process after multiple attempts to contact vendor with no response to any. Finally had to call Rakuten to intervene. Eventually got product.''
Date: 1/28/2015     ListingID: 373343238
1 out of 5''Order took over . weeks to process after multiple attempts to contact vendor with no response to any. Finally had to call Rakuten to intervene. Eventually got product.''
Date: 1/28/2015     ListingID: 175136165
1 out of 5''Order took over . weeks to process after multiple attempts to contact vendor with no response to any. Finally had to call Rakuten to intervene. Eventually got product.''
Date: 1/28/2015     ListingID: 175135203
1 out of 5''I still have not received my order. I sent 2 emails with no response. ''
Date: 1/12/2015     ListingID: 231356668
1 out of 5''I was charged for an item on 12/28/14. I still have not received the item and USPS has indicated that they have not received it for shipping yet either. I want my account credited for the item.''
Date: 1/10/2015     ListingID: 216126579
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Seller Description
The Salon Link: Our mission is to provide the customer with salon-quality products. All products we sell are new, up-opened, never used or tested, and guaranteed authentic. We are the customer's link to the salon.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Due to the personal nature and sanitation of the items we well, all sales are final. We will exchange an item if we erroneously send the wrong item.
Shipping Info
We ship USPS.
Tax Policy
Residents of Pennsylvania are subject to sales tax.
Customer Service
Email: salon2u@ptd.net

Mailing Address:
PO Box 93
Coopersburg PA 18036
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