Seller Summary
Shipping Info
Returns Policy
Customer Service

Feedback Rating:
Lifetime 405 ratings
Feedback Rating Summary (last 12 months)
4.49 stars (160 ratings)
Positive Neutral Negative Total Ratings
85% 3% 12% 160
Recent Feedback
5 out of 5''Speedy and accurate shipping!!''
Date: 10/23/2014     ListingID: 218054100
1 out of 5''Display case is falsely advertised as being of hard wood, but seems to be a gray composite material that cracks and chips off. ''
Date: 10/10/2014     ListingID: 306646131
5 out of 5''Prompt and effective service.''
Date: 10/7/2014     ListingID: 332679828
5 out of 5''The shipping is fast. The small fitbit works great. ''
Date: 9/17/2014     ListingID: 250444197
5 out of 5''great customer service''
Date: 9/17/2014     ListingID: 352694443
See all Feedback

Seller Description
Brookstone is a nationwide specialty retailer offering an assortment of consumer products that are functional in purpose, distinctive in quality and design and not widely available from other retailers.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
We want you to be satisfied with every item you purchase from us. If a product purchased from Brookstone does not meet your expectations you may return it with receipt within 30 days of purchase for a refund or within 60 days for a merchandise credit. We will not accept any returns without a receipt more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this more
Tax Policy
All states except for Oregon, Alaska, Delaware, New Hampshire, Wyoming, West Virginia, Montana, North Dakota and South Dakota are subject to sales tax.
Customer Service
Tel: 1-800-846-3000
Hours: 9-5 CST

Mailing Address:
1 Innovation Way
Merrimack, NH 03054
Back to the listings page