Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Brookstone
Feedback Rating:
Lifetime 402 ratings
 
Feedback Rating Summary (last 12 months)
4.52 stars (159 ratings)
Positive Neutral Negative Total Ratings
85% 3% 12% 159
Recent Feedback
5 out of 5''The shipping is fast. The small fitbit works great. ''
Date: 9/17/2014     ListingID: 250444197
5 out of 5''great customer service''
Date: 9/17/2014     ListingID: 352694443
5 out of 5''Great customer service''
Date: 9/17/2014     ListingID: 318130775
5 out of 5''Fast shipping and receipt''
Date: 9/17/2014     ListingID: 341850081
4 out of 5''Received in great time!''
Date: 9/17/2014     ListingID: 319445265
See all Feedback

Seller Description
Brookstone is a nationwide specialty retailer offering an assortment of consumer products that are functional in purpose, distinctive in quality and design and not widely available from other retailers.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
We want you to be satisfied with every item you purchase from us. If a product purchased from Brookstone does not meet your expectations you may return it with receipt within 30 days of purchase for a refund or within 60 days for a merchandise credit. We will not accept any returns without a receipt ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
All states except for Oregon, Alaska, Delaware, New Hampshire, Wyoming, West Virginia, Montana, North Dakota and South Dakota are subject to sales tax.
Customer Service
Tel: 1-800-846-3000
Hours: 9-5 CST
Email: customerservice@brookstone.com

Mailing Address:
Brookstone
1 Innovation Way
Merrimack, NH 03054
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