Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

IT SOURCE
Feedback Rating:
Lifetime 13 ratings
 
Feedback Rating Summary (last 12 months)
1 stars (1 ratings)
Positive Neutral Negative Total Ratings
62% 0% 38% 1
Recent Feedback
1 out of 5''Purchased an item and after 4 days they cancelled the order. Do not list something you do not have and if it sells cancel the order the same day not 4 days after.''
Date: 8/22/2013     ListingID: 293681376
1 out of 5''This seller will not respond to my attempt to contact them. We bought an item as new and it came as open box and had been used. now they will not honor the return.''
Date: 2/13/2013     ListingID: 211454093
2 out of 5''Merchandise arrived quickly, but the memory did not work. I tried contacting the seller, but no response. I really need to return this for a refund.''
Date: 1/22/2013     ListingID: 244785337
5 out of 5''Nice quality of service''
Date: 1/10/2013     ListingID: 244784837
1 out of 5''They shipped us a different product than what they advertised and what we paid for, and then they didn't respond to several emails sent to their hotmail address regarding resolution of the issue. Not a single other method of contact is available.''
Date: 1/7/2013     ListingID: 241073364
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Seller Description
IT SOURCE: With experience of 15 years, we make every effort to supply our clients by means of supreme IT gear at competitive prices. We strive for consumer satisfaction.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
A 30-day warranty covered by seller on all products. If an item is working and wants to be returned for any reason, a 20% restocking fee will be applied. All defective products are refunded or replaced.
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
Florida state residents are subject to sales tax.
Customer Service
Email: itsource101@hotmail.com
Hours: 9:00AM-6:00PM
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