Seller Summary
Shipping Info
Returns Policy
Customer Service

Feedback Rating:
Lifetime 3 ratings
Feedback Rating Summary (last 12 months)
5 stars (1 ratings)
Positive Neutral Negative Total Ratings
100% 0% 0% 1
Recent Feedback
5 out of 5''Very fast shipping. Item exactly as described. ''
Date: 12/27/2012     ListingID: 253217476
5 out of 5''arrived quickly despite time of season!''
Date: 12/23/2012     ListingID: 253214745
4 out of 5''The only reason I didn't give 5 stars: they simply put paper over the box the helicopter came in (versus putting it in a separate box for mailing), so the box was significantly damaged in transit and I cannot use this as a gift as I had planned. :-(''
Date: 12/4/2012     ListingID: 253196899

Seller Description
Trusted by thousands of customers worldwide, RC TOYS VILLAGE is one of the leading companies that provides for all your remote controlled toys & hobby needs. We sell remote controlled helicopters, electric airplanes, remote robot, RC hovercrafts, RC TANKS, and many more toys for the general public and hobby people. Our mission at RC TOYS VILLAGE is to enhance our online customers' shopping experience. We achieve this by providing knowledgeable pre-sales help and consulting, post-sales support, and by constantly improving the ease-of-use and functionality of our site to give our customers the tools that they need to make their shopping experiences faster and more convenient. The moment a sales order is placed, we fulfill it accurately and quickly. With our large inventory and state-of-the-art shipping facility, the order is delivered in a timely fashion. Trust us to serve your online purchases and you'll never go anywhere else!
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
DOA (Defective on Arrival) Customer satisfaction is our number one priority! If you receive a defective item return it to us and we will send you a replacement.

Please Note: We will not be responsible for incidental or consequential damages arising from playing or crashing the Item ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
CALIFORNIA state residents are subject to sales tax.
Customer Service
Email: rctoysvillage@yahoo.com
Hours: 9AM-5PM PST

Mailing Address:
13331 Garden Grove Blvd. Suite L
Garden Grove, CA 92843
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