Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Holiday Idea Store
Feedback Rating:
Lifetime 2 ratings
 
Feedback Rating Summary (last 12 months)
1 stars (1 ratings)
Positive Neutral Negative Total Ratings
0% 0% 100% 1
Recent Feedback
1 out of 5''Actually, this review is for Buy.com. Your service is awful!! I sent several emails & 3 calls to inquire about this item - with no help!!''
Date: 12/27/2012     ListingID: 254273442
1 out of 5''Well, I'm sure this vendor is great, but my whole reason for buying anything through Buy.com was to get these robots!! I'm very upset that you cancelled my order!!''
Date: 12/10/2012     ListingID: 178348764

Seller Description
Holiday Idea Store : Imagine being able to find unique and one-of-a kind seasonal and holiday products throughout the year. No matter the occasion, we hope to provide the products that will make your holiday or event special.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Original sales receipt must accompany returns.

To initiate a return, due to shipping damage or incorrect product shipment, you must notify us within 7 days after delivery. The Holiday Idea Store will handle all shipping charges related to damage returns. Items that are defective and shipp ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
Texas state residents are subject to salest tax.
Customer Service
Tel: 1.800.863.2142
Hours: 9:00am–5:00pm Central
Email: info@holidayideastore.com

Mailing Address:
SJM Group
PO Box 69
Dripping Springs, TX 78620
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