Crescent Direct

Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Crescent Direct
Feedback Rating:
Lifetime 15 ratings
 
Feedback Rating Summary (last 12 months)
3.25 stars (12 ratings)
Positive Neutral Negative Total Ratings
60% 0% 40% 12
Recent Feedback
1 out of 5''I purchased a Black 30 key Child's piano that was supposed to ship within 1-2days. After 5 days, I emailed. No response. After a week, I called, left message & received no response. Later I got an email saying they'd refunded my order, no explanation''
Date: 9/3/2014     ListingID: 216401530
1 out of 5''I have contacted the seller twice, via e-mail as it's the only way on here, and have not heard back. Took forever for them to even have FedEx pick it up! It said 3-5 days shipping... It took 10! Completely missed the birthday, had to re-ship myself.''
Date: 7/26/2014     ListingID: 333968186
5 out of 5''Very nice people, called ina week later, there was a shipping problem. Crescent 2 say expressed the guitar for free, due to the mistake. GOt this guitar today, and for a 3/4 size it has a nice warm tone. ''
Date: 6/6/2014     ListingID: 296523735
5 out of 5''Its a violin''
Date: 5/12/2014     ListingID: 333968186
1 out of 5''No, the item was never shipped. It's been 10 days since I ordered and paid the full amount. I sent emails to seller and no single reply so far. So I have to dispute the claim with Paypal to get my money back. Total waste of time. Just Robbery.''
Date: 4/7/2014     ListingID: 335512749
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Seller Description
Crescent Direct provides quality service and products of musical instruments and novelty items. Crescent carries a large selection of student and beginner musical instruments at affordable prices. Crescent Direct also provides a large selection of novelty and light up toys for children. Crescent is a top rated seller on eBay and offers great customer service and support for its customers.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
30 day money back guarantee, no returns after 30 days. 60 day warranty on all Crescent Group products.
Shipping Info
All products ships from warehouse in La Mirada, CA
Tax Policy
California state residents are subject to sales tax.
Customer Service
Tel: 1-714-523-0369
Hours: 8AM-5PM
Email: support@crescentdirect.com

Mailing Address:
14830 Desman Rd
La Mirada, CA 90638
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