Seller Summary
Shipping Info
Returns Policy
Customer Service


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Seller Description
Silver and Crystal Gallery has been supplying luxury home decor products including silver decor, crystal tableware, flatware, home furnishings and much more! Customer service is very important to us and we want each customer to have a positive experience shopping with us! Feel free to contact us with any questions and our friendly and professional staff will be happy to assist!
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
We accept returns for all items within 7 days of receipt as long as they are unopened, unused and in perfect condition. We do not accept returns for engraved or personalized, or custom orders. We do not pay for return shipping unless we sent out the incorrect or damaged item.
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
New Jersey state residents are subject to sales tax.
Customer Service
Tel: 1-866-611-4438
Hours: 9:30–5:00 EST Monday-Thurs, 9:30-2:00 EST Friday
Email: cs@silverandcrystalgallery.com
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