Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

JGK Marketing
Feedback Rating:
Lifetime 10 ratings
 
Feedback Rating Summary (last 12 months)
4.14 stars (7 ratings)
Positive Neutral Negative Total Ratings
90% 0% 10% 7
Recent Feedback
4 out of 5''It took a long time for the product to be delivered. Customer service was good.''
Date: 9/26/2014     ListingID: 324198428
5 out of 5''Like the headboard, it's really sharp looking. Had a slight problem assembling it. One of the legs wasn't completely round at the top, so it wouldn't fit in its hole. My husband was able to fix it and make it fit.''
Date: 7/18/2014     ListingID: 309647421
4 out of 5''Delivery according to UPS arrived (2 weeks after original order) but package WAS NOT found upon arriving home....UPS is investigating''
Date: 6/26/2014     ListingID: 335576721
1 out of 5''Where is my order? I made this purchase on 5/20/14 and UPS has nothing but the tracking number and label. Somebody better call me (517)881-6019''
Date: 6/9/2014     ListingID: 287131306
5 out of 5''fast shipping and product as describe''
Date: 3/14/2014     ListingID: 302699948
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Seller Description
We sell mattresses, beds and bedding-related supplies. We offer many specialty sleep products, including waterbeds, air beds, memory foam, latex, all-natural and fully organic mattresses.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
We are unable to accept returns on any opened or used items. Unopened, unused products can be returned if the return is initiated within 5 business days of the receipt of the item. All return must be received with 14 days of return approval. Any returns received after this time will not be refunded. ...read more
Shipping Info
We ship for free to the continental US. All other locations are unavailable, except where Rakuten.com Shopping has arranged trans-shipment to certain countries. We ship most items by UPS or FedEx ground. Please be aware that many of our items require 3-4 business days of lead time to ship.
Tax Policy
Illinois state resident subject to sales tax.
Customer Service
We are here to help. Please feel free to contact us with any questions at ecofoammattress@gmail.com
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